FAQ should support a decision
If uncertainty remains after FAQ, send a short technical case: machine, material, defect and urgency.
FAQ
This is a dedicated FAQ page, not a footer anchor. It collects questions that affect the request and diagnosis format.
Yes, if the team can provide files, print samples, photos, videos, RIP settings, material data and process information.
Both. The role is independent diagnosis, not vendor attack or operator blame.
Yes. Pre-purchase audit is one of the main use cases.
Only when it is connected to real production workflow, statuses, tech cards, quality gates and owner reporting.
If uncertainty remains after FAQ, send a short technical case: machine, material, defect and urgency.
Move to the audit form or contact page when you need to discuss the work format.
Request an audit
Describe the machine, material, symptom, business risk and urgency. I will classify whether this is an equipment, RIP/color, workflow or vendor-risk case.